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Dear
Genesis customer:
After
building the critically acclaimed Genesis
Paper Trimmer for more than 30 years, the
owners of Genesis decided to retire in
2007. I am proud to announce that my
company, Bonnie's Best Art Tools, has
purchased the company. We have sold
Genesis trimmer products and maintained
the Genesis trimmer web site since 1998,
and we will now manufacture Genesis
trimmers as well.
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The
Genesis manufacturing plant and equipment was
relocated to Georgia this summer. We will
spend the next few months moving and setting
up the machinery, hiring and training
qualified workers, and establishing
production in the new location.
Fulfillment of Genesis trimmer orders will
begin again after workers are trained, steel
and aluminum parts have been fabricated, and
quality control standards
met.
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Our
goal is to maintain the quality and
precision that make Genesis trimmers such
sought-after tools. Because of
the complexity of this product, and the
stringent quality control process, it will
take time to get the first trimmers produced
and ready to ship.
When the
new facility begins to ship finished, tested
trimmers,
Genesis trimmer orders in the order queue
will continue to be filled
chronologically. If you have an order
on the waiting list, we will contact you by
telephone when your order is near the top of
the queue.
During
this transition, we will temporarily stop
accepting new trimmer orders and will focus
on producing Genesis trimmers to fulfill
orders already in the order queue. We
will accept new orders again at a later
date.
We are very excited about this venture and
we hope you will be pleased that the Genesis
tradition of quality will continue.
If you have questions or concerns about this
transition, please contact us via e-mail.
Because of the huge number of customers on
the waiting list, we will not be able to
answer Genesis inquiries by telephone.
If you will send e-mail inquiries to bonnie@genesistrimmer.com,
we will respond as quickly as we can.
We know that you will understand that because
of this massive transition, we still will
not be able to predict ship dates for
Genesis orders.
Since most of you on the waiting list have
seen or used a Genesis trimmer before, I
know you realize that this extraordinary
product will be worth the wait.
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We hope you will visit the Bonnie's
Best Art Tools web site when you are
in search of high-quality tools for your
art projects.
We appreciate your enthusiasm about our
products and your support of our new
endeavor!
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Sincerely,
Bonnie Boyle
Bonnie's Best Art Tools, Inc. |
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